Import your subscription and connect

Open the link below and set a username and password in the dashboard. VPNXW doesn't require an email address; your username and password are all you need to create an account. You'll use the username to sign in later. Choose a password you don't reuse on other sites and store it in a trusted password manager. Before submitting, check that your entries match the on-screen requirements. Pay particular attention to your keyboard input language, letter case, and accidental spaces so you can sign in with the same details later.

When you're done, open the dashboard and confirm you're signed in to the right account before choosing a plan. If you're taken back to the login page, sign in with the username and password you just created; there's no need to create another account. If you already have an account, keep using it so your plans, orders, and subscription details stay together. This also makes it easier to check payment status or submit a support ticket later.

The marketing site explains the service; the dashboard is where you manage your account, orders, and subscriptions. It's normal to be redirected to a different page layout. Don't enter your account password in a client's subscription URL field. The client needs your subscription configuration, not your dashboard login details. Once your account is ready, continue to the next step to compare plans.

Open the plans section in the dashboard and choose between a monthly plan and a data package based on how often you expect to use the service. Monthly plans include 60GB for ¥9.9/month, 250GB for ¥18/month, and 500GB for ¥28/month. Data resets monthly on your activation date; if you upgrade mid-cycle, the price difference is prorated for the remaining days. For regular use, compare these options first. Plan data allowances don't determine a fixed connection speed—your experience also depends on your local network, route, and the service you're accessing.

If you'd rather use data as needed, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data is available until it's used up and never expires. Before confirming, check the order name, amount, and data type; monthly reset terms don't apply to data packages. See the full comparison on the plans page. This guide continues with the first connection and doesn't cover billing details.

After choosing a plan, follow the dashboard prompts to pay with Alipay, WeChat Pay, or USDT. When you're returned to the dashboard, check the order and plan status before getting your subscription. If you've paid but the plan isn't showing as active yet, refresh the status and check the order. Don't submit the same payment again just to get connected sooner. If anything is unclear, submit a support ticket through the dashboard and describe what you see on the order page. VPNXW offers a 30-day money-back guarantee. See the Terms of Service for how to request a refund.

Once your plan is active, open the account overview in the dashboard and look for the subscription options. Your subscription lets the client retrieve available routes and configuration; it's not a web address for a specific route. If the dashboard offers an import option for your client, use that first. Your browser may ask whether to open the client; check that it's the right app before confirming. If it doesn't open automatically, copy the subscription link instead.

Next, paste the complete link into the subscription or remote configuration field in your client. Don't copy only the shortened text shown on the page, and don't add quotation marks, line breaks, or notes. The subscription link may contain details that identify your account. Treat it like a credential: don't post it publicly or include it in screenshots or shared documents. When contacting support, share the error message first rather than the full link.

The difference is simple: the link is used to retrieve configuration, and the route list appears only after the client imports and updates it. Copying the link doesn't connect you, and opening it in a browser isn't a substitute for importing it into a client. Continue to the next step and configure the device you want to use. If the dashboard doesn't show a subscription option, check your account and plan status. For more details, see the FAQ.

Sign in to the dashboard and check the downloads section for VPNXW clients and platform-specific instructions. You need to be signed in to get a client and subscription; check the dashboard for download eligibility. Choose a client that can read the subscription configuration provided by the dashboard. Don't import it into an unrelated networking app just because the name sounds similar. The sections below cover common platform workflows. If the dashboard provides specific instructions, follow those first. VPNXW supports Windows, macOS, iOS, Android, and Linux, with unlimited devices connected at the same time. This guide focuses on getting started on the most commonly used platforms.

Windows: Add a subscription from the configuration page

Download the Windows desktop client from the dashboard and install it. Open the “Configuration,” “Subscription,” or equivalent page. If importing from the dashboard has already added a configuration, check its name and update it. To import manually, choose the option to add a remote configuration, paste the subscription link into the address field, and give it a recognizable name on your device. Save and update the configuration. The subscription has been read when the route list appears. Select the configuration, then enable the system proxy as prompted by the client. Keep the default rules for now to avoid changing several settings at once.

macOS: Check your configuration and system permissions

Use a macOS desktop client listed in the dashboard. Open its configuration manager and add the link using the import-from-link or add-subscription option. If the browser opens the client, check the configuration before confirming the import and updating it. If macOS requests network permissions, make sure the request comes from the client you just installed, then follow the prompts to allow it. Once the subscription appears in the list, select it and enable the connection or system proxy. Closing the window may not quit the client; check its menu bar status when testing your connection.

Android: Import the subscription and allow the VPN connection

Get the Android client from the dashboard, then open “Configuration” or “Subscription” and choose the option to add a link. Paste the complete subscription link and save it. After updating, switch to that configuration, choose a route, and tap Connect. Android may show a system prompt to set up a VPN connection; check the app name and allow it. Once connected, return to the app you want to use and reload its content. If the client uses per-app routing, make sure the app is included in the relevant rules. For your first test, leave the default settings in place and adjust routing afterward if needed.

iOS: Use a compatible client listed in the dashboard

For iOS, follow the App Store link and instructions in the dashboard to get a client. Once it's ready, try importing from the dashboard or add the link from the client's subscription or remote configuration page. Save and update the configuration, select it and a route, then connect. The first time you connect, you may need to allow the client to add a VPN configuration in iOS. A VPN status indicator doesn't guarantee that the service you want to use is accessible; complete the checks below as well. If the link opens in your browser instead of the client, return to the client and import it manually.

On any platform, confirm the import by checking that the client can update the configuration and display a route list—not just that the link is on your clipboard. If the update fails, check that the link is complete and your local network is working, then copy it again from the dashboard. There's no need to keep reinstalling the app. For Linux client options and setup, follow the dashboard instructions. For help with permissions, configuration formats, or update errors, visit the Help Center and then return here to finish connecting.

Choose a route in the client and connect. For your first test, pick a region that matches the location of the service you want to access, and keep that route selected throughout the test. See the server page for tips on choosing a region and use case. If something doesn't work, don't change the route, proxy mode, and app settings all at once. Change one thing, then retry the same destination so you can identify the cause and restore a working setup more easily.

First, check that the client shows an active connection, then reopen your browser or the app you want to use. Use a trusted IP lookup site to compare your exit IP before and after connecting and see whether the request is using your chosen route. With rule-based routing, different sites may take different paths, so a local exit IP on one page doesn't necessarily mean the whole client has stopped working. Check the rules for the domain you're testing. For more on checking your exit IP, DNS, and per-app routing, read our guide to testing your connection.

Next, try the task you actually need to do, such as opening a service, signing in, or loading content. If the page opens but an action fails, note the exact error and distinguish a network issue from the platform's own account, region, or permission requirements. AI tools may check the website, sign-in page, and API requests separately, so being able to open one page doesn't mean every feature is available. We explain these differences in the AI Tools guide; complex configuration is outside the scope of this page.

Once the app you want to use is working, adjust rule-based routing or other preferences as needed, and keep a note of the configuration and route you're using. To switch devices later, get a client on the new device and import your subscription again; don't casually share the old device's local configuration file. If nothing is accessible after connecting, disconnect first and make sure your local network works again. Then follow the FAQ troubleshooting steps. When submitting a support ticket, include your device platform, the client's message, the selected region, and the step where the issue occurred. Hide your subscription link and sensitive account details.